Terms of Service
Please read these terms carefully before using GBSAP services.
Last updated: January 1, 2025
1. Acceptance of Terms
By accessing and using GBSAP ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service ("Terms") govern your use of GBSAP, a business management platform operated by GenBridge Labs ("we," "us," or "our").
2. Description of Service
GBSAP is a comprehensive business management platform that provides:
- Employee management and role-based access control
- Inventory tracking and management
- Sales tracking and billing capabilities
- Task assignment and project management
- Reporting and analytics tools
- Data storage and backup services
3. User Accounts and Registration
Account Creation
To use GBSAP, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
Account Responsibilities
- Provide accurate, current, and complete information
- Maintain and update your account information
- Keep your password secure and confidential
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
4. Acceptable Use Policy
Permitted Uses
You may use GBSAP for legitimate business purposes in accordance with these Terms.
Prohibited Uses
You agree not to:
- Use the service for any illegal or unauthorized purpose
- Violate any laws in your jurisdiction
- Transmit malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the service
- Use the service to spam or send unsolicited communications
- Reverse engineer or attempt to extract source code
5. Subscription and Payment Terms
Subscription Plans
GBSAP offers various subscription plans with different features and pricing. Current pricing is available on our website.
Payment Terms
- Subscription fees are billed in advance
- All fees are non-refundable unless otherwise stated
- We reserve the right to change pricing with 30 days notice
- Failed payments may result in service suspension
Free Trial
We offer a 14-day free trial for new users. No credit card is required for the trial period. The trial automatically expires unless you choose to subscribe.
6. Data Ownership and Privacy
Your Data
You retain ownership of all data you input into GBSAP. We do not claim ownership of your business data, customer information, or other content.
Data Processing
We process your data solely to provide the GBSAP service. Our data practices are detailed in our Privacy Policy.
Data Security
We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits.
7. Service Availability and Support
Service Level
We strive to maintain high service availability but do not guarantee uninterrupted access. Scheduled maintenance will be announced in advance when possible.
Support
- Email support for all users
- Priority support for paid subscribers
- Documentation and help resources
- Community forums and knowledge base
8. Intellectual Property
Our Rights
GBSAP, including its software, design, and content, is owned by GenBridge Labs and protected by intellectual property laws.
License to Use
We grant you a limited, non-exclusive, non-transferable license to use GBSAP in accordance with these Terms.
Restrictions
You may not copy, modify, distribute, sell, or lease any part of our service or included software.
9. Termination
Termination by You
You may terminate your account at any time by contacting us or using the account cancellation feature.
Termination by Us
We may terminate or suspend your account for violations of these Terms, non-payment, or other legitimate reasons.
Effect of Termination
- Access to the service will be discontinued
- Data export options may be available for a limited time
- Outstanding fees remain due
- Certain provisions of these Terms survive termination
10. Disclaimers and Limitation of Liability
Service Disclaimer
GBSAP is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.
Limitation of Liability
Our liability is limited to the amount you paid for the service in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
11. Indemnification
You agree to indemnify and hold harmless GenBridge Labs from any claims, damages, or expenses arising from your use of GBSAP or violation of these Terms.
12. Governing Law and Disputes
These Terms are governed by the laws of India. Any disputes will be resolved through binding arbitration in accordance with Indian arbitration laws.
Before initiating formal proceedings, we encourage resolving disputes through direct communication with our support team.
13. Changes to Terms
We may modify these Terms at any time. When we make changes:
- We will update the "Last updated" date
- Significant changes will be communicated via email
- Continued use constitutes acceptance of new terms
- You may terminate your account if you disagree with changes
14. Contact Information
For questions about these Terms of Service, please contact us:
For general support inquiries, please use support@gbsap.in